Friday, 14 August 2015

Notes on Inquiry/Information Request Letters

Notes on Inquiry/Information Request letters



1)      Begin this letter with a subject line. The subject line should mention briefly the thing for which you are sending in an inquiry or requesting information.
Read our examples of ‘Inquiry/Information request letter’ to get a clear idea on how to write the subject line.

2)      In the first/introductory paragraph:
      a)      Begin directly by stating your purpose for writing the letter in the form of a question.

3)      In the second/main story paragraph:
      a)      Follow a direct strategy in this type of letter. Avoid using an indirect strategy.
      b)      Begin with a little appreciation of the receiver.
      c)       Then mention the goal of collecting the information with a brief discussion of the main story.
      d)      Start asking questions by stating a rhetorical question i.e. a question without a question mark.
      e)      Mention your main questions in standout form i.e. 

i)        use bullets,
ii)       separate paras,
iii)     questions in question form (with question mark), &
iv)     rank the questions.

            f)       Your questions might either be open ended or close ended question. The difference is:

i)        Open ended questions are opinion based questions i.e. their answers are detailed & informative.
ii)       Close ended questions are questions that are always answered in either ‘Yes’ or ‘No’.

4)      In the third/last paragraph:
      a)      Present the specific action with the end date.
      b)      Express appreciation but do not thank the recipient in advance.



Related topics
READ KEY POINTS ON INQUIRY/INFORMATION RESPONSE LETTER
READ KEY POINTS ON CLAIM/COMPLAIN LETTER
READ KEY POINTS ON CLAIM/COMPLAIN RESPONSE LETTER

READ KEY POINTS ON ORDER REQUEST LETTER



 Third Party Contribution.





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