General key points of writing a business letter:
1.
Follow proper format of a business letter.
2.
Never write ‘Mr.’ before your name in complimentary closing.
3.
A business letter
follows two strategies, direct and indirect. A few business communication experts suggest using direct strategy when the letter contains good news and indirect
strategy when the news is bad. This is wrong.
Use of direct and indirect strategy depends upon the audience. If they are receptive, use direct strategy. If they are unreceptive, use indirect strategy.
Use of direct and indirect strategy depends upon the audience. If they are receptive, use direct strategy. If they are unreceptive, use indirect strategy.
4.
When the message is long and will continue on the next page i.e.
continuation sheet, page number 2 will only have the logo of the organization.
Giving all the contact details again should be avoided.
5.
Subject line is not optional. It is compulsory in each
and every case, whether the letter is negative, positive, direct or indirect.
Further, ‘Subject’ should be very communicative and very brief.
Always remember, not to write subject line in block letters because capital letters are taken as a shouting.
Always remember, not to write subject line in block letters because capital letters are taken as a shouting.
6.
No Attention line is required.
7.
No 2nd page heading
needed.
8.
Audience analysis
is important.
9.
For students required to write a circular letter in their exams, always remember to write the following note: “I am using mail merge feature of a word processor so it is a
personalized letter.”
Related topics
0 comments:
Post a Comment